Analyze, Coach, and Measure the Quality of
Customer Interactions Across Chat, Email and
Phone. All in one place.
¿Still using spreadsheets for quality assurance?
At PlayVox, we believe that it’s possible to run a call center operation without the need to use dozens of spreadsheets or multiple platforms and softwares. We believe in a holistic and unified approach to manage a call center workforce.
The world’s best companies use PlayVox to improve service quality and customer experience
Trusted by leading brands worldwide.