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About Us 

PlayVox is a Quality Assurance software that allows you to monitor your customer service interactions across different communication channels. Deliver perfect customer experiences by engaging and empowering your agents with our QA software.
Perfect Customer Interactions
We are on a mission to help you deliver perfect customer interactions.

Customers are demanding perfect experiences when interacting with any business, if they do not keep up with their phase businesses will fall off the radar.

Customers do not want to interact with someone who treats them poorly. And competitors are on the lookout for any mistake you make to engage with a disappointed customer. But how do you and your team keep up with a changing, demanding and competitive market? You differentiate yourself from others by giving your customers perfect experiences..
PlayVox helps you:
- Measure customer service quality in the smartest way possible
- Save time in your QA process
- Drive agent engagement by using continuous feedback and coaching
- Increase your agents’ performance and productivity
With PlayVox you can get rid of time consuming spreadsheets once and for all!

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Still have questions?

1 (415) 854-3801
P: 1 (415) 854 - 3801
E: support@playvox.com - sales@playvox.com
A: 440 N. Wolfe Rd, Sunnyvale, CA 9408