Pricing

Improve the quality of your customer interactions to drive better customer experiences.

STARTER

$10 mo

  • per agent / month* 
    (billed annually) 
  • QA Management
  • Recognition
  • 1 Integration
  • Basic Reporting
REQUEST A DEMO

TEAM

$25 mo

  • per agent / month*
    (billed annually)
  • Starter Plan &...
  • Advanced reporting
  • Coaching
  • Unlimited integrations
  • + 1 Add-On
  • Training and Onboarding
REQUEST A DEMO

PROFESSIONAL

$35 mo

  • per agent / month*
    (billed annually) 
  • Team Plan &...
  • + Performance Management
  • Automations
  • Custom workflows
  • Goal settings
  • REST API
REQUEST A DEMO

ENTERPRISE

Contact
Us

  • per agent / month*
    (billed annually) 
  • Professional Plan &...
  • + SSO/Active Directory
  • + Logical Firewall  
  • + Multi-site management
  • All Add-Ons
  • 24/7 Support
REQUEST A DEMO

LMS ADD-ON - $5/USER/MONTH

Distribute content in minutes, create courses and quizzes to assess knowledge and keep your employees engaged with social and collaborative learning.

rewards ADD-ON - $5/USER/MONTH

Send digital gift cards to recognize employee accomplishments. Motivate your sales and service teams with over 200 consumer brands including Amazon, Starbucks, Nike, Target and others. Total fulfillment of credit distribution and redemption.

employee SURVEYS add-on - $5/USER/MONTH

Collect and analyze employee surveys and provide an easy way for your executives to review and gain insight into the organizational sentiment and feedback themes.

VoC add-on - $5/USER/MONTH

Collect and share customer feedback directly to agents to motivate and  drive performance to improve the customer experience.

get started in minutes!

How does the free trial work?

Once your trial is created, you can create QA scorecards to evaluate and coach agents.

NEED HELP CHOOSING A PLAN?

CALL US NOW AT 1 (415) 854-3801

What does the ENTERPRISE  plan include?

The ENTERPRISE plan includes all the features in the PRO plan with the addition of all add-ons.