DATASHEET
Quality Management for the way you do business now. Deliver consistent and automated feedback to improve results with coaching tied directly to quality.
Assign work automatically. Engage agents. Calibrate to consistency
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.