DATASHEET
Eliminate knowledge gaps and streamline employee onboarding to improve customer experiences.
Customer support agents are one of the most critical factors when it comes to customer satisfaction. Proper training on products, services and processes is imperative for agents to create great customer experiences.
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.