DATASHEET
Built from the ground up for digital-first, omnichannel contact centers and supports the workflows required today.
Intelligently forecast, schedule, and monitor your workforce without the need of specialized resources or data analysts.
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.