DATASHEET
Plan for long-term capacity needs with ease to deliver exceptional customer experience.
Leverage historical data with ease. Plan for absence and shrinkage. Adjust the plan when assumptions change.
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.