Pros and Cons of Using Gamification with Your Customer Service Team
Lately, it seems companies are increasingly focused on the happiness of their employees. It’s with good reason — fulfilled and…
Search Results for: contact center agent
Lately, it seems companies are increasingly focused on the happiness of their employees. It’s with good reason — fulfilled and…
New eBook
Transforming Customer Experience: The Impact Of AI On Contact Centers
We’re excited to announce that Playvox has joined NICE, a global leader in AI-powered contact center solutions. Together, we’ll strengthen our commitment to optimizing customer service with innovative workforce engagement tools. Stay tuned at NICE.com for more updates as we integrate and expand our capabilities to serve you even better.