Webinar
Trends and Challenges: 2023 Recap and What’s Ahead in 2024
2023 has been quite the year for all of us! Quiet quitting became quite the buzz word and of course everyone is talking about AI. Join us for this end of year round table discussion with some of our amazing customers to hear about the challenges they faced in 2023 and processes they put in place to address them. We will also discuss what trends and challenges they are anticipating for 2024 and anything they are working on now to prepare. We will blink and a new year will be upon us, so don’t miss this session to learn how to best prepare!
You will learn:
- Challenges various businesses faced in 2023
- Process changes put in place to mitigate challenges
- 2024 trends and challenges businesses are already anticipating
Your Hosts:
Gioele Lai
Senior Quality Assurance Specialist, SumUp
Joe Quinlivan
Head of Customer Care,
Gousto
Rodrigo Rosa
Director of Operations,
Addi